We are pleased to have delivered our annual winter check programme in record time this year.
Every year, we carry out checks for elderly and vulnerable customers to ensure their homes are ready for winter. This year, 239 visits were carried out between early October and mid-November. Almond Enterprises Ltd (AEL) carried out the checks on our behalf. AEL is a wholly owned subsidiary of Almond HA and carries out stair cleaning, gutter cleaning, house clearance and environmental works across Livingston. The AEL team are therefore familiar faces to our customers and are well positioned to carry out these checks.
The checks include the operation of heating, windows and plumbing alongside identifying minor repairs, cleaning fans and changing lightbulbs if required. The team member also ensures there are no hazards, including damp, mould or condensation within the property. A small pack containing winter essentials is also left at each visit. Any concerns regarding the wellbeing of our customers or need for support is fed back to our housing team.
Almond HA can offer additional support through Almond Cares. This is a grant scheme which is open to our customers and local community groups to provide items that support tenants to stay in their home, support employment or volunteering, promote healthy lifestyle and wellbeing, or benefit community activities that bring people together and improve the neighbourhood. The project has provided essentials such as warm bedding, thermal curtains, carpets for rooms that don’t have any floor coverings, air fryers, pressure cookers and more. We have also been fortunate to be able to access funding to support customers with energy costs in recent years.
For more information on the support we can offer, please visit our Almond Cares page or contact us on 01506 439291.