Our Performance
We are committed to delivering an excellent service to all tenants, factored owners and stakeholders.
At Almond Housing Association, we are proud of what we achieve and the services we provide - but we know that we can always improve.
We have a lot of information which sets out what we do, how we will do it, and how we expect to perform against our targets.
We are a Registered Social Landlord, regulated by the Scottish Housing Regulator. You can read the Regulator’s guide for tenants and service users about how they regulate on their website.
Business Strategy
Annual Report and Annual Accounts
Our Annual Report looks back on our performance over the last business year and showcases some of our priorities and achievements. For 2026, we have combined our Annual Report and Charter Report to Tenants into one document, showing how we have performed in key areas, compared to the Scottish average.
The Annual Accounts review our performance over the last business year and is a comprehensive report on the Association's financial activities and performance.
Provide feedback on our Annual Report
Landlord Report from the Scottish Housing Regulator
Procurement Strategy
Annual Complaints Report
This report provides a summary of our overall complaint handling performance, how we have learnt from our complaints and what we have planned for the future in terms of complaint handling.
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Contact
We always welcome feedback on our performance.