Your Housing Officer carries out estate inspections on a regular basis and issue repairs as required. We also check and monitor door entry systems and closes, and if required, arrange repairs or clean-ups.
Some tenants living in flats are responsible for cleaning closes and stairs in their building. In other flats, primarily in Craigshill, we have a close cleaning contract in place with Almond Enterprises.
We also check that tenants' gardens don't become overgrown or littered with refuse. With over 2400 properties we get round them all eventually, but if you see an overgrown garden or have concerns about a tenant not disposing of refuse correctly, please contact us. One of the best sources of information we have is our tenants.
Do you need help with your garden?
Who is responsible for which areas?
Sometimes it may not be clear who is responsible for what bit of land. If you are unsure about which areas you, or your neighbours, are responible for, your Housing Officer can explain which areas each tenant is responsible for.
To find out which areas in your neighbourhood we are responsible for, see maps of all our areas below. The coloured areas are areas where we provide estate management services.
We have arrangements in place for the maintenance of all the hard and soft landscaped areas that we are responsible for. Our contractor Contintal Landscapes Ltd. looks after all grass, trees, shrubs and hedges, ensuring that all Almond areas well-kept and tidy.
In addition to routine maintenance, we have a small budget for area and environmental improvements, such as new planting and common area upgrades and fencing. We are always looking for our tenants to suggest area improvements and we would welcome any suggestions you may have.
It can be frustrating if you know that a property is empty and it appears that we are not doing anything about it. However, the process for recovering properties can be lengthy, so if you believe a property is unoccupied and think we don't know about it please let us know. We will look into it as quickly as possible.
If you have any questions about our estate management services, do not hesitate to get in touch with us.