Paying your Rent
You can pay your monthly rent in many different ways. Find the way that best suits you.
You are responsible for monthly rent and service charges, and all payments are due in advance.
To pay you will need to know
- Your rent amount.
- Your rent reference number. You can find this number on your Rent Payment Card.
- Almond Housing Association's payment details. Find our details here.
If you do not know your monthly rent or rent reference number, do not hesitate to get in touch with us.
Use your Rent Payment Card
You can pay your rent by using your Rent Payment Card at your local Post Office or at a Pay Point, or online via the AllPay Secure Website or on your phone via the AllPay app.
Find your local Pay Point here.
Use Online Banking to pay your rent
You can pay your rent from your bank account by setting up a Standing Order or a Direct Debit. This way, you can make sure that you never forget to pay your rent.
A Direct Debit can be set up from 1st of each month. Using your rent reference number and rent amount, you can set up a Direct Debit by printing the online form and returning it to your Housing Officer.
A Standing Order can easily be set up with your bank. Setting it up online, you must provide your rent reference number and rent amount.
If you prefer using paper forms, print and fill in our Standing Order Form.
Use a Debit or Credit card to pay your rent
You can pay by using a Debit or Credit Card at our offices or by calling our 24 hour telephone payment line 0844 557 8321.
We accept a whole range of payment cards, including MasterCard, Maestro, Visa, Visa Debit, JCB and Switch.
Housing Benefit – Help with your rent
You may be eligible to receive help with paying your rent. Contact us on 01506 439291 to find out if this help would be available to you.
Further help is available from West Lothian Council by calling 01506 280000 as well as through the Department of Works and Pensions (DWP)
Complete our Rent Review Survey
We are currently consulting on the rent increase for 2019/20. Give us your views by completing our survey, and you'll be entered into a prize draw to win £100 vouchers.
Create your own user feedback survey